Orders:
Orders are accepted by phone, fax, mail or email. Prices include personalization on a minimum as specified. A set-up charge of $10.00 will be added to orders less than the minimum.

Payment Methods : 
We accept Visa, Mastercard, American Express, and Discover. Payments may be made in advance by money order or check. Please Note: If you pay by check or money order your order will only be processed after the check or money order clears.

Samples:
Color swatches will gladly be sent free of charge upon request.

Delivery Time: 
Our order delivery time is generally 2-4 weeks, with rush orders available. Best Kippah will not be responsible for any carrier delays in the delivery of goods.

Shipping Methods: 
UPS Ground nationwide. Next Day, Second Day and Three Day Select shipping are available upon request. Please note: we will only ship to a street address and not to a P.O. Box. For international shipping rates, please email us at Customer Service. 
Best Kippah, Kipot Britz a/k/a www.bestkippah.com is not responsible for any applicable foreign customs taxes, duties or brokerage fees on  International shipments.

Claims and Returns: We hope you will be completely satisfied with your purchase. However, if any errors or damages do occur, all claims must be reported within five days of receipt of merchandise. Contact us via email or call us at 1 800.435.1621 to receive authorization prior to returning merchandise. We will not take responsibility for additional air shipping or rush charges if the error was not reported immediately. After defective merchandise is returned to us, we will send a replacement order or issue a refund. No returns allowed on personalized merchandise. 

Merchandise should be returned to: 
Best Kippah
19B Carnation Drive
Lakewood, NJ 08701
USA

Order Changes: 
Cancellations or changes to an order must be done in writing via email or fax. No changes will be accepted once order is completed. Once production on your order has begun, changes or cancellations may incur additional charges.

Customer Fabric: Please call 1. 800.435.1621 or email us at Sales for more information.